Privilege Voucher-Rs. 1000 will be redeemable against Clutches * Ladies Wallets
* Scarves/Stoles * Tie Combo Sets * Cotton Suit Sets.
Privilege Voucher-Rs. 2000 will be redeemable against Sarees * Handbags * Bridal
Wear * Silk Suit Sets * Tunics * Kurtis * Kaftans.
Q. I have received a mail which says that I can get products of Satya Paul worth
Rs. 4995. What is it?
A. Sir/Ma’am, this is a special privilege for ICICI Bank Customers wherein you
just have to pay handling charges of Rs. 299 and you get Satya Paul products worth
Rs 4995 complimentary, a tie worth Rs. 1995 and gift vouchers worth Rs. 3000.
Q. Can I buy anything with these vouchers?
A. Sir/Ma’am, you can buy any women wear & accessories of your choice.
Q. is there any condition of minimum purchase for these vouchers?
A. Sir/Ma’am, no, there is no condition of minimum purchase.
Q. Who and what is Satya Paul?
A. Sir/Ma’am, Satya Paul is India’s largest and leading designer known
for its exquisite designs and colors. You may find more information about Satya
Paul at www.satyapaul.com.
Q. What is the fabric of the tie?
A. Sir/Ma’am, it is Micro Fiber. Micro fiber is a high end manmade
fiber which feels and looks exactly like silk.
Q. What is the color and design of the tie?
A. Sir/Ma’am, the tie will be from the latest collection of Satya
Paul. It could be any of the latest designs introduced in the current season.
Q. Against what products are the gift vouchers valid?
A. Sir/Ma’am, the vouchers are valid against all women wear and women
accessories available at Satya Paul outlets namely sarees, cotton suits, tunics,
handbags, clutches etc. Both the vouchers cannot be clubbed in one bill.
Privilege Voucher Rs. 1000 will be redeemable against Clutches * Ladies Wallets * Scarves/Stoles
* Tie Combo Sets * Cotton Suit Sets.
Privilege Voucher Rs. 2000 will be redeemable against Sarees * Handbags * Bridal Wear
* Silk Suit Sets * Tunics * Kurtis * Kaftans.
Q. Are there any shipping charges in case I order from website?
A. Sir/Ma’am, Rs. 299 handling charges includes shipping charges as
well. There are no extra charges.
Q. What if I find any concern in the quality of the gift/tie?
A. Sir/Ma’am, in case of any issue, please get in touch with
Q. I have put in the coupon code but it is not taking me to the next page?
A. Sir/Ma’am, please check the correct promo code and verify from
the coupon again. Promo code consist alphanumeric characters and is case sensitive;
ensure that you have no spaces before or after the promo code.
Q. My promo code just doesn’t work, what do I do?
A. Sir/Ma’am, please share your promo code and email address, we will
confirm you the promo code on the email again. Allow us a time of 4 working hours.
Q. I am not able to proceed from billing and shipping address page.
A. Sir/Ma’am, please ensure that you fill the valid information in
all the fields. Make sure your email address is correct. All the fields are mandatory
on this page.
Q. I am taken to PayU payment page, Is my transaction secured?
A. Sir/Ma’am, PayU is our payment partner. Your transaction on PayU
payment gateway is absolutely secured. You may notice “https” sign, in your address
bar which ensures a secure connection, and before “https” Kindly click on the “Lock”
icon from address bar to find out the security certificate information of PayU.
Q. My transaction failed during payment method.
A. Sir/Ma’am, please ensure you fill in correct details on the payment
page. Your billing address MUST match with the details at your bank. Once you have
all the correct details, you may attempt again to claim your gift. Please check
you are only using Indian MasterCard/Maestro/Visa credit cards only. We apologize
for not accepting American Express cards at the moment.
Q. I have been billed twice from my bank for this transaction. What do I do?
A. Sir/Ma’am, Please share your order ID, email address, address and
promo code. We will revert to your transactions within in one working day. However,
it may take up to 21 days to reflect the money in your bank/credit card account.
The timeframe of 21 days is defined as per the existing RBI guidelines.
Q. I have an American Express card, and there is no option to make the payment. What
A. Sir/Ma’am, we apologize, currently we are only accepting MasterCard,
Maestro and Visa payments. You have option of paying through net banking also.
Q. My payment was successful, however the screen went blank and I did not receive
A. Sir/Ma’am, kindly share your promo code, email address, we will
get back to you regarding the confirmation of your order. We would also request
you to check your credit card/bank account if you have been billed. If yes, then
your order is confirmed. Look forward for a confirmation email from our end.
Q. I had ordered and paid for my tie gift set but I have not received it till date?
A. Sir/Ma’am, please check the website of DTDC with the AWB number.
Website address is
Q. What is AWB number? I have not received it, what do I do?
A. Sir/Ma’am, AWB number is generated when shipping process of your
order starts. A confirmation email will be sent to you email ID. In case, you still
can’t locate it, please let us have your name, billing address, email and mobile
number and we shall get back to you. TAT: 48 hours
Q. It is showing on delivery but still not reached me? What do I do?
A. Sir/Ma’am, please check your AWB no. on www.trrackmail.com, if
you face any problem please let us have your name, billing address, email, mobile
number and AWB no and we shall get back to you. TAT: 48 hours
Q. There is a defect in the tie, I want it exchanged. Please advice.
A. Sir/Ma’am, you could write to firstname.lastname@example.org
and ask procedure for exchange. Ties will be exchanged only if there is a manufacturing
For any other querys contact email@example.com
or our customercare number 0124-4181169
17-A/61,Ajmal Khan Road. Karol Bagh
Shop No.150-151, Promenade, DLF Place,
Vasant Kunj, New Delhi
M-55b & M-55C Market, Greater Kailash Part-1,
New Delhi - 110048,
UG-14, City Square Mall, Rajouri Garden,
New Delhi – 110027,
Shop No-159,Ist floor, Ambience Mall,
Gurgaon - 122001,
B-105, Defence Colony,
New Delhi – 110024,
G-2 Crescent Mall, Lado Sarai Mehrauli,
New delhi - 110030,
155-156, Unitech MAll, First Floor Sec.-18 Noida,
UP - 201301,
Shop No.333, DLF Place, Emporio, Plot No. 4,
Vasant Kunj Phase-2, New delhi - 110070,
Shop no. 176-177 The Courtyard, Plot No. A-4, District Centre,
Saket Place, Saket, New Delhi,
SCO 186 & 188, Sector 17C,
Chandigarh - 1670017,
Gwalior House 666, The Mall, Model Town,
Jalandhar - 144003,
Marda Collections (P) Ltd-Avani Mall, Shop No. RF39, First Floor, Avani Riverside
32, Jagat Banerjee Ghat Road, Howrah Kolkata-711102,
SCO -19, District Shopping Centre, B Block, Ranjeet Avenue,
Ground Floor Shop No.2, Third Eye Mall, Panchvati Crossroad,
13, Kanchan Bagh, Ground Floor, Indore,
Madhya Pradesh - 452001,
Shop No.108 Forum Mall, 10/3 Lala Lajpat Rai Sarani,
Kolkatta - 700020,
Mahatma Gandhi Road , Main road, Sita Buldi,
Nagpur - 440012,
30-B High Tide Juhu Tara,
Mumbai - 400049,
Shop no. 6 Lower Ground Floor, GVK -1 Road No. 1 Banjara Hills,
Hyderabad - 500034,
Shop No. F - 19 Phonix Mills, Senapati Bapat Road, Lower Parel,
Mumbai - 400013,
Shop No. F - 73, First Floor, Mantri Mall, Malleshwaram, Sampige Road,
Bangalore - 560001,
Shop no. 35, Ground floor, Express Avenue Mall, 50l Whites Road, Raya Peath,
Chennai - 600014,
Khushi Fun Food & Apareel, Shop 311 & 312,3rd Floor, Lal Ganga Shopping Mall,
GE Road, Raipur - 492001,
0771 - 3050556
Shirin Sales, Ranchi Club Complex, Shop no. 13, Main Road, Jharkhand,
Ranchi - 834001,
Virtual Aparals, Shop no.12, Eleganza Mall, 103 Rajpura Road, Uttrakhand,
Dehradun - 248001,
F-88, Kurla Marketing, IBS Marg, Kurla(w),
Mumbai - 400070,
Shop no 50, Phoenix Marketcity, Pune Survey Number 207, Behind Baker Gauge, Viman
Pune - 411014,
Shiv Sumitra Sadan(East of SP Verma Road, Golambar) Fraser Road,
Patna - 800001,
F-59, First Floor, Select City Walk,
Plot No-A-3 & P-1B At Dist. Center, Saket, New Delhi-110017,
FF-F 17A, Palladium, Phoenix Mills Compound, 462 Senapati Bepat Marg, Lower Parel,
Babubhai Bhawanji-NX, Workbox Pvt.ltd., Unit No FF 140, Infinite Mall,
Malad, Link Road, Malad West, Mumbai-400064,
FF-275, A-4 DDA , District Centre, Saket,
New Delhi -110017,
FF-F25, Plot # 39/1,39/6 To 39/15, Sector 30A, Inorbit, Vashi,
FF-03, MBD Neopolis Mall, Rajguru nagar, Ferozpur Road,
Near West End Mall, Ludhiana - 141001,
Shop No. F49A, Lulu International Shopping Mall,
Edapally, Kochi – 682024, Kerala,
Shop no. 2, Upper Ground Floor- Block B, World Trade Park,
JLN Marg, Malviya Nagar, Jaipur - 302017,
FF-19, First Floor, Pacific Mall, Tagore Garden,
Najafgarh Road, New Delhi, Delhi - 110027,